Our company does not limit itself to simply selling devices, equipment, or consumables from the manufacturers we represent. It provides comprehensive technical support for every product it offers in its areas of expertise.

In particular, for devices manufactured by Chopin Technologies – KPM Analytics, we offer comprehensive support and expertise starting from the selection phase, tailored to the customer’s needs, scope, and objectives. We recommend the appropriate testing solution, provide guidance on setting up the quality control laboratory space, and handle the installation of equipment and operator training.

We provide guidelines for evaluating test results and advice on optimizing production. We perform verification and calibration of the devices at regular intervals, using flour standards provided by the manufacturers.

Our company handles the regular inspection and maintenance of equipment, either on request or under a maintenance contract. We address any issues immediately and implement upgrades whenever possible. Manufacturers support their devices with spare parts and accessories for at least 10 years from the date of manufacture, while we maintain a permanent stock of consumables and essential spare parts, ensuring the seamless operation of Chopin Technologies devices in Greece, as well as in the countries where we operate as representatives, namely Albania and Cyprus.

Our extensive experience in the flour and baking industry enables us to provide essential expertise when customers need assistance in evaluating new flours or applications.

Finally, for the inspection, maintenance, and/or repair of equipment, in addition to on-site services, we offer the option of transporting the equipment to our facilities, where we have a fully equipped space for providing specialized service.